Code violation complaints must include a description of the potential violation (photos are great), the address or location (in the case of vacant property) of the violation. Persons are encouraged to provide their contact information (name, phone number, email) when filing a code enforcement complaint in order that Code Enforcement staff can follow up with complainants when necessary. However, due to public information laws, this information must be released upon receipt of a public information request. Sometimes this can be a lengthy process (especially if the person in violation does not voluntarily take care of the problem) so please be patient. If you want an update on the status of the violation, you can check on your status by logging into your account.